He is requesting remote support to fix Failed message when Scanning to Folder and Acrobat 9. Still, always tells me 'Authentication Failed' when sending a Scan-to-email. Check if your printer still says documents are waiting to be printed. Beats using scan to email and scan to folder! Customizable Scan Workflow buttons dedicated to the home screen.
… How to create a group for Scan to Email / Scan To Folder This Section addresses the current Scan to email issue RICOH Home Email OK 1M C400SR Web Image Monitor Ca ncel select the login button. The MFP can be configured to use Scan to E-mail via any of the three interfaces below.